Why You Should Download the JetBlue App
If you are looking for a convenient and hassle-free way to travel with JetBlue, you should consider downloading their award-winning app. The JetBlue app allows you to book, manage, and check in for your trips, access boarding passes and more. It also provides key information, including flight alerts, on your home screen, making your day of travel a breeze. In this article, we will show you how to download and use the JetBlue app, as well as what are some of the benefits and reviews of the app.
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How to Download the JetBlue App
The JetBlue app is available for both iPhone, iPad, Apple Watch and Android devices. You can download it for free from the App Store or Google Play. Here are the steps to download the app on different devices:
For iPhone, iPad, or Apple Watch users:
Open the App Store on your device.
Search for "JetBlue" or use this link to go directly to the app page.
Tap on "Get" or "Install" and follow the instructions.
Once the app is downloaded, open it and sign in with your TrueBlue account or create one if you don't have one.
For Android users:
Open Google Play on your device.
Search for "JetBlue" or use this link to go directly to the app page.
Tap on "Install" and follow the instructions.
Once the app is downloaded, open it and sign in with your TrueBlue account or create one if you don't have one.
How to Use the JetBlue App
The JetBlue app has many features that make it easy and convenient for you to plan and enjoy your trip. Here are some of the main features and how to use them:
How to Access Mobile Boarding Passes
One of the benefits of using the JetBlue app is that you can get and use mobile boarding passes on your device. This means you don't have to print or carry a paper boarding pass, which saves you time and hassle. To access mobile boarding passes, you need to check in for your flight on the app. You can do this up to 24 hours before your scheduled departure time. Here are the steps to check in and get your mobile boarding pass:
Open the app and tap on "My trips".
Select the trip you want to check in for and tap on "Check in".
Review and confirm your details, such as seat selection, baggage allowance, and travel documents.
Tap on "Get boarding pass" and choose to save it to your device or add it to your wallet.
When you arrive at the airport, scan your mobile boarding pass at the security checkpoint and the gate.
Note: Some airports may not accept mobile boarding passes, so make sure to check the app for any restrictions or requirements before you travel.
How to Manage Your Trips
The JetBlue app also allows you to manage your trips with ease. You can update your seat selection, add extras, or make changes to your itinerary with just a few taps. Here are some of the things you can do on the app:
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To change your seat, tap on "My trips" and select the trip you want to modify. Then, tap on "Change seats" and choose from the available options. You can also upgrade to an Even More Space seat for extra legroom and other perks.
To add extras, such as checked bags, priority boarding, or travel insurance, tap on "My trips" and select the trip you want to modify. Then, tap on "Add extras" and choose from the available options. You can also purchase a JetBlue Vacations package with flights, hotels, car rentals and more.
To make changes to your itinerary, such as changing your flight date, time, or destination, tap on "My trips" and select the trip you want to modify. Then, tap on "Change flight" and choose from the available options. You may be subject to change fees and fare differences depending on your fare type and availability.
How to Chat with JetBlue Crewmembers
If you have any questions or issues during your trip, you can chat with a JetBlue crewmember through the app. This feature allows you to get your questions answered quickly and connect with a real person who can help you. Here are the steps to chat with a JetBlue crewmember:
Open the app and tap on the menu icon in the top left corner.
Tap on "Help" and then on "Chat with us".
Type in your question or issue and wait for a response.
You can also send photos or screenshots if needed.
Note: The chat feature is available 24/7, but response times may vary depending on demand.
How to Add Travel Tools
The JetBlue app also offers some useful travel tools that can help you plan and enjoy your trip. You can add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Here are some of the travel tools you can access on the app:
To book a hotel or vacation rental, tap on "Hotels & more" on the home screen or menu. You will be redirected to Paisly, a JetBlue partner that offers great deals on hotels, vacation rentals, car rentals and extras. You can browse and book from thousands of options around the world.
To book a car rental, tap on "Cars" on the home screen or menu. You will be redirected to Paisly, where you can compare and book from hundreds of car rental companies at over 30,000 locations worldwide.
To book an airport shuttle, tap on "Shuttles" on the home screen or menu. You will be redirected to Mozio, a JetBlue partner that offers reliable and affordable airport transfers. You can choose from shared or private shuttles, taxis, limos and more.
How to View Inflight Experience Options
The JetBlue app also lets you view all of the snacks, drinks and entertainment options available on your flight. You can see what's on the menu, what's on TV, what's on SiriusXM radio and more. Here are some of the inflight experience options you can view on the app:
To view snacks and drinks, tap on "Inflight experience" on the home screen or menu. Then, tap on "Snacks & drinks" and scroll through the options. You can see what's complimentary and what's available for purchase.
To view music and podcasts, tap on "Inflight experience" on the home screen or menu. Then, tap on "Music & podcasts" and scroll through the options. You can see what's available on your personal seatback screen or on your own device via the JetBlue app or Fly-Fi. You can also see the channels, genres, and artists of the music and podcasts.
To view magazines and games, tap on "Inflight experience" on the home screen or menu. Then, tap on "Magazines & games" and scroll through the options. You can see what's available on your personal seatback screen or on your own device via the JetBlue app or Fly-Fi. You can also see the titles, categories, and descriptions of the magazines and games.
How to Enroll or Sign in to TrueBlue
The JetBlue app also allows you to enroll or sign in to TrueBlue, JetBlue's loyalty program that rewards you for flying with them. You can keep track of your TrueBlue points, view your Travel Bank balance, request points for past trips and enjoy a more personalized experience. Here are some of the things you can do with TrueBlue on the app:
To enroll in TrueBlue, tap on "TrueBlue" on the home screen or menu. Then, tap on "Join now" and fill out the required information. You will receive a confirmation email with your TrueBlue number and password.
To sign in to TrueBlue, tap on "TrueBlue" on the home screen or menu. Then, enter your TrueBlue number or email address and password. You can also use biometric authentication such as Touch ID or Face ID if your device supports it.
To view your TrueBlue points, tap on "TrueBlue" on the home screen or menu. Then, tap on "Points activity" and scroll through your transactions. You can also see how many points you need to reach the next award flight or Mosaic status.
To view your Travel Bank balance, tap on "TrueBlue" on the home screen or menu. Then, tap on "Travel Bank" and enter your email address and password. You can also see how much credit you have available for future JetBlue flights.
To request points for past trips, tap on "TrueBlue" on the home screen or menu. Then, tap on "Request missing points" and enter your confirmation number and last name. You can also upload a copy of your boarding pass if needed.
What Are the Benefits of the JetBlue App
The JetBlue app is more than just a tool to book and manage your trips. It also offers many benefits that can help you save time, money, and hassle when you travel with JetBlue. Here are some of the benefits of using the app:
How the App Saves You Time
The app saves you time by simplifying your day of travel and making it easier to check in and board. With the app, you can:
Check in for your flight up to 24 hours before departure and get your mobile boarding pass.
Get real-time flight status updates and alerts on your home screen.
Skip the lines at the airport by using mobile boarding passes or self-service kiosks.
Use expedited security lanes if you have an Even More Speed ticket or Mosaic status.
Access free Fly-Fi onboard to stay connected during your flight.
How the App Saves You Money
The app saves you money by offering exclusive savings and offers from select partners. With the app, you can:
Get access to special fares and deals only available on the app.
Earn TrueBlue points for every dollar spent on JetBlue flights and partner purchases.
Redeem TrueBlue points for award flights with no blackout dates or fees.
Get discounts and perks from JetBlue partners such as Lyft, Mastercard, Avis, Budget, Hertz, The Parking Spot, Shell, SoFi, TIDAL and more.
Save money on hotels, vacation rentals, car rentals and extras with Paisly.
How the App Saves You Hassle
The app The app saves you hassle by providing key information and alerts on your home screen and allowing you to make changes with just a few taps. With the app, you can:
See your upcoming trips, boarding passes, flight status, and travel tools on your home screen.
Get notified of any gate changes, delays, cancellations, or weather issues that may affect your flight.
Change your seat, add extras, or modify your itinerary without calling customer service or visiting the website.
Chat with a JetBlue crewmember through live chat if you need any assistance or have any questions.
View all of the inflight experience options available on your flight and plan ahead.
What Are the Reviews of the JetBlue App
The JetBlue app has received many positive reviews from users who appreciate its convenience, functionality, and design. The app has a 4.8 out of 5 rating on the App Store and a 4.6 out of 5 rating on Google Play. Here are some of the comments from users of the app:
"I love this app! It makes traveling so easy and stress-free. I can check in, get my boarding pass, see my flight status, and chat with a crewmember all in one place. The app is also very user-friendly and intuitive. I highly recommend it to anyone who flies with JetBlue."
"This app is amazing! It has everything you need for your trip, from booking to boarding. You can also get great deals and offers from JetBlue partners and earn TrueBlue points. The app is also very fast and reliable. I never had any issues with it."
"This app is awesome! It has so many features that make traveling with JetBlue a breeze. You can access mobile boarding passes, view inflight experience options, add travel tools, and more. The app is also very sleek and beautiful. I love the design and the colors."
However, the app also has some negative reviews from users who experienced some glitches, errors, or limitations. Here are some of the complaints from users of the app:
"I hate this app! It always crashes or freezes when I try to use it. I can't check in, get my boarding pass, or see my flight status. The app is also very slow and buggy. I wish they would fix it."
"This app is terrible! It doesn't let me change my flight or add extras without charging me extra fees or showing me no availability. The app is also very confusing and hard to navigate. I can't find what I need."
"This app is disappointing! It doesn't have some of the features that I want, such as seat maps, inflight Wi-Fi, or baggage tracking. The app is also very basic and boring. I expected more from JetBlue."
Conclusion
The JetBlue app is a convenient and hassle-free way to travel with JetBlue. It allows you to book, manage, and check in for your trips, access boarding passes and more. It also provides key information, including flight alerts, on your home screen, making your day of travel a breeze. The app also offers many benefits that can help you save time, money, and hassle when you travel with JetBlue. The app has received many positive reviews from users who appreciate its convenience, functionality, and design. However, the app also has some negative reviews from users who experienced some glitches, errors, or limitations.
If you are looking for a convenient and hassle-free way to travel with JetBlue, you should consider downloading their award-winning app. You can download it for free from the App Store or Google Play. You can also visit their website for more information about the app and their services.
Have you used the JetBlue app before? What are your thoughts on it? Let us know in the comments below!
Frequently Asked Questions
Q: How do I contact JetBlue customer service?
A: You can contact JetBlue customer service by calling 1-800-JETBLUE (538-2583) or by using the live chat feature on the app.
Q: How do I cancel or change my flight on the JetBlue app?
A: You can cancel or change your flight on the JetBlue app by tapping on "My trips" and selecting the trip you want to modify. Then, tap on "Change flight" and choose from the available options. You may be subject to change fees and fare differences depending on your fare type and availability.
Q: How do I earn and redeem TrueBlue points on the JetBlue app?
A: You can earn and redeem TrueBlue points on the JetBlue app by signing in to your TrueBlue account or enrolling in TrueBlue if you don't have one. You can earn points for every dollar spent on JetBlue flights and partner purchases. You can redeem points for award flights with no blackout dates or fees.
Q: How do I access Fly-Fi on the JetBlue app?
A: You can access Fly-Fi on the JetBlue app by turning on your device's Wi-Fi and connecting to the "Fly-Fi" network. Then, open the app and tap on "Inflight experience" to view all of the options available. You can also use your browser to visit www.flyfi.com for more content.
Q: How do I update the JetBlue app?
A: You can update the JetBlue app by visiting the App Store or Google Play and checking for any available updates. You can also turn on automatic updates on your device settings to ensure you always have the latest version of the app.
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