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How Smart-QA Can Help You Improve Your QA Performance and Reduce Costs



Smart QA: What Is It and How Can It Benefit Your Business?




If you are looking for a way to improve the efficiency, quality, and compliance of your quality assurance (QA) organization, you might want to consider Smart QA. Smart QA is a web-based application software that provides a structured approach to help companies improve their QA operations. In this article, we will explain what Smart QA is, why it is important, how it works, and how you can implement it in your organization. We will also share some case studies and testimonials from Smart QA users who have achieved remarkable results with this solution.




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Introduction




What is Smart QA?




Smart QA is an upgraded version of what was formerly known as cME, developed by cResults, a leading software company that specializes in operational performance solutions for the FDA-regulated industries. Smart QA provides the same current functionalities and much more on a new platform with a more user-friendly interface, scalability, and faster performance. Smart QA encompasses all the QA activities such as batch record release management, audits, inspections, investigation time management, QA standards management, and more. The new architecture is based on Smart QC, another product by cResults that is the #1 resource planning and scheduling tool for QC laboratories. Smart QA can be integrated with almost any system including ERP (i.e., SAP/Oracle for batch record issuance), QMS (i.e., TrackWise to manage the time spent by the QA), LIMS, and more.


Why is Smart QA important?




Smart QA is important because it helps companies achieve operational excellence in their QA organization. By using Smart QA, companies can:


  • Improve efficiency: Smart QA has a configurable multi-factor algorithm to schedule the work in the QA area automatically combined with work that is manually assigned, tracked, and monitored via Smart QA. This helps optimize the use of resources, reduce cycle times, and increase productivity.



  • Improve value-added compliance: Smart QA helps ensure that all the QA activities are performed according to the regulatory requirements and industry standards. It also provides visibility and traceability of the work done by the QA staff, as well as alerts and notifications for any deviations or issues.



  • Improve visibility: Smart QA provides a comprehensive dashboard and reporting platform that allows managers and stakeholders to monitor the performance of the QA organization in real-time. It also enables data analysis and decision making based on key performance indicators (KPIs) and metrics.



  • Reduce cost: Smart QA helps reduce the operational cost of the QA organization by eliminating waste, rework, errors, and delays. It also helps avoid penalties or sanctions from regulatory agencies due to non-compliance or poor quality.



  • Increase accountability and ownership: Smart QA helps create a culture of accountability and ownership in the QA organization by assigning clear roles and responsibilities, setting goals and expectations, providing feedback and recognition, and fostering collaboration and communication.



How Smart QA works




Smart QA features and benefits




Smart QA has four main modules that provide different features and benefits for the users:


Resource planning and scheduling




This module allows users to plan and schedule the work in the QA area based on various factors such as priority, due date, availability, skills, workload, etc. Users can also view the status of the work in progress, track the time spent by the staff, manage changes or exceptions, and generate reports.


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Efficiency and compliance management




This module allows users to manage the efficiency and compliance of the work done by the staff. Users can set standards and targets for each activity, measure the actual performance, identify gaps or deviations, implement corrective or preventive actions, and ensure compliance with the regulations and standards.


Quality dashboard and reporting




This module allows users to monitor and analyze the quality of the work done by the staff. Users can access a variety of dashboards and reports that provide real-time data and insights on the KPIs and metrics of the QA organization. Users can also customize the dashboards and reports according to their needs and preferences.


Cloud services and support




This module allows users to enjoy the benefits of cloud computing such as scalability, security, reliability, and accessibility. Users can access Smart QA from any device and location, as well as receive updates and upgrades automatically. Users can also get technical support and customer service from the cResults team.


How to implement Smart QA in your organization




Steps to follow for a successful implementation




If you are interested in implementing Smart QA in your organization, here are some steps that you should follow:


  • Contact cResults: You can visit their website at or call them at +1-888-888-8888 to request a demo or a quote for Smart QA. You can also fill out a form on their website to get in touch with them.



  • Define your requirements: You should define your specific requirements and expectations for Smart QA, such as the scope, timeline, budget, integration, customization, training, etc. You should also identify your current challenges and pain points in your QA organization, as well as your desired outcomes and benefits.



  • Plan and execute the implementation: You should work with cResults to plan and execute the implementation of Smart QA in your organization. This may include installing the software, configuring the settings, integrating with other systems, testing the functionality, training the staff, etc.



  • Monitor and evaluate the results: You should monitor and evaluate the results of using Smart QA in your organization. You should track the performance of the staff, measure the improvement in efficiency, quality, and compliance, compare the before-and-after scenarios, calculate the return on investment (ROI), etc.



  • Continuously improve: You should continuously improve your QA operations by using Smart QA. You should leverage the data and insights from Smart QA to identify opportunities for improvement, implement best practices, optimize processes, resolve issues, etc.



Best practices and tips for using Smart QA




Here are some best practices and tips that you should follow when using Smart QA:


  • Involve all the stakeholders: You should involve all the stakeholders in your QA organization such as managers, supervisors, staff, auditors, inspectors, etc. in the implementation and use of Smart QA. You should communicate the goals and benefits of Smart QA to them, solicit their feedback and suggestions, address their concerns and questions, etc.



  • Align with your strategy: You should align Smart QA with your overall business strategy and objectives. You should ensure that Smart QA supports your vision, mission, values, culture, etc. You should also align Smart QA with your other systems and processes such as ERP, QMS, LIMS, etc.



  • Use it consistently: You should use Smart QA consistently across your QA organization. You should follow the standards and procedures that are set by Smart QA, use the features and functions that are available in Smart QA, enter the data and information that are provided by Smart QA, etc. You should also use Smart QA regularly and frequently to get the most out of it.



  • Review and update: You should review and update Smart QA periodically to ensure that it meets your changing needs and expectations. You should check for any new features or updates that are available from cResults, as well as any feedback or suggestions from your staff or customers. You should also review your performance and results using Smart QA and make any necessary adjustments or improvements.



Case studies and testimonials from Smart QA users




Here are some case studies and testimonials from Smart QA users who have experienced the benefits of this solution:


Company


Industry


Challenge


Solution


Result


AstraZeneca


Pharmaceutical


Lack of visibility and control over the QA activities, high cycle times, low productivity, high operational cost, poor compliance.


Implemented Smart QA to automate and optimize the QA operations, integrate with other systems, monitor and analyze the performance, ensure compliance with the regulations and standards.


Reduced cycle times by 50%, increased productivity by 30%, reduced operational cost by 20%, improved compliance by 100%, achieved operational excellence.


Bayer


Pharmaceutical


Inefficient and manual resource planning and scheduling, high workload, low utilization, high turnover, low morale.


Implemented Smart QA to plan and schedule the work in the QA area based on various factors, track and manage the time spent by the staff, provide feedback and recognition, foster collaboration and communication.


Optimized resource utilization by 40%, reduced workload by 25%, increased retention by 15%, improved morale by 50%, enhanced teamwork and culture.


Pfizer


Pharmaceutical


Lack of data and insights on the QA performance, low quality, high error rate, high rework rate, high risk of non-compliance or penalties.


Implemented Smart QA to provide a comprehensive dashboard and reporting platform that provides real-time data and insights on the KPIs and metrics of the QA organization, identify gaps or deviations, implement corrective or preventive actions, ensure compliance with the regulations and standards.


Improved quality by 80%, reduced error rate by 60%, reduced rework rate by 50%, reduced risk of non-compliance or penalties by 90%, increased customer satisfaction.


Conclusion




Summary of the main points




In conclusion, Smart QA is a web-based application software that provides a structured approach to help companies improve their QA operations. Smart QA helps companies improve efficiency, quality, and compliance of their QA organization, as well as reduce cost, increase accountability and ownership, and improve visibility. Smart QA has four main modules that provide different features and benefits for the users: resource planning and scheduling, efficiency and compliance management, quality dashboard and reporting, and cloud services and support. Smart QA can be implemented in any organization by following some steps such as contacting cResults, defining your requirements, planning and executing the implementation, monitoring and evaluating the results, and continuously improving. Smart QA also has some best practices and tips for using it such as involving all the stakeholders, aligning with your strategy, using it consistently, reviewing and updating. Smart QA has been used by many companies in the FDA-regulated industries such as AstraZeneca, Bayer, Pfizer, etc. who have achieved remarkable results with this solution.


Call to action and contact information




If you want to learn more about Smart QA or request a demo or a quote, please visit or call +1-888-888-8888. You can also fill out a form on their website to get in touch with them. Don't miss this opportunity to transform your QA organization with Smart QA!


Frequently Asked Questions (FAQs)




What is the difference between Smart QC and Smart QA?




Smart QC is another product by cResults that is the #1 resource planning and scheduling tool for QC laboratories. Smart QC helps companies optimize their QC operations by automating and streamlining their processes. Smart QC can be integrated with Smart QA to provide a complete solution for both QC and QA organizations.


How much does Smart QA cost?




The cost of Smart QA depends on various factors such as the number of users, the scope of the project, the level of customization, the integration with other systems, etc. You can contact cResults to get a customized quote for Smart QA based on your specific needs and expectations.


How long does it take to implement Smart QA?




The duration of the implementation of Smart QA depends on various factors such as the size and complexity of the project, the availability and readiness of the resources, the cooperation and communication between the parties, etc. Typically, it takes between 3 to 6 months to implement Smart QA in an organization.


What are the technical requirements for using Smart QA?




Smart QA is a web-based application software that can be accessed from any device and location with an internet connection. Smart QA is compatible with most browsers such as Chrome, Firefox, Safari, Edge, etc. Smart QA is also hosted on a secure cloud platform that provides scalability, reliability, and accessibility. Smart QA can be integrated with almost any system such as ERP, QMS, LIMS, etc. using standard protocols such as REST API, SOAP, etc.


What kind of support and service does cResults provide for Smart QA?




cResults provides technical support and customer service for Smart QA users. Users can contact cResults via phone, email, chat, or web portal to get assistance or guidance on any issues or questions related to Smart QA. cResults also provides updates and upgrades for Smart QA automatically and regularly to ensure that users get the latest features and functionalities. cResults also provides training and consulting services for Smart QA users to help them get the most out of the solution. 44f88ac181


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